FAQ
Most frequent questions and answers about ChackTok
1. Turn on Bluetooth, click the connection icon in the upper left corner of the app homepage, and search for the device to connect.
2. On the controller page, adjust the parameters such as rotation speed, direction, and duration of 360booth. You can also be set when creating/editing an event.
1. GoPro shooting files are large: adjust the resolution and frame, and appropriately compress the video size.
2. Poor network environment: switch network devices or connection methods.
3. The mobile phone connected to wifi will occupy the wifi channel: we recommended connecting through wire.
Custom stickers allow users to upload personalized stickers, which usually require making transparent background images in other software in advance.
Operation steps: Event Edit>>Video Overlay/Photo Overlay>>Click the plus sign to upload.
Checktok supports sharing with customers after shooting. The sharing methods include text messages, emails, QR codes, and other app sharing. You can edit the allowed sharing methods in the event settings.
Operation steps: Step 2 of event editing > General settings > Sharing settings
Custom video mode allows users to freely combine multiple effects of normal speed, fast speed, slow speed, and convolution in the same video.
Operation steps: Event Editing >> Shooting Settings >> Video Mode >> Custom Mode.
Checktok supports sharing with customers after shooting. The sharing methods include text messages, emails, QR codes, and other app sharing. You can edit the allowed sharing methods in the event settings.
Operation steps: Step 2 of event editing > General settings > Sharing settings